FAQs
🔵How does the 30-day guarantee work
🔵How does the 30-day guarantee work
With beMe, you shop risk-free – we offer a 30-day return policy with a full refund if you don’t notice results from your routine.
All you need to do is return the products using a courier of your choice, and we’ll quickly refund your payment via bank transfer.
🔵 Can I use beMe products during pregnancy or while breastfeeding?
🔵 Can I use beMe products during pregnancy or while breastfeeding?
The ingredients used in beMe products — especially those designed for acne-prone skin — are carefully selected to be as gentle and skin-friendly as possible. We use modern, innovative ingredients such as encapsulated salicylic acid and prebiotic/probiotic complexes, which make the formulas milder compared to more aggressive acne treatments.
For this reason, the products are generally considered suitable for use during pregnancy, particularly as part of a topical, everyday skincare routine.
That said, we always recommend consulting a healthcare professional before starting or continuing the use of any new cosmetic products during pregnancy or breastfeeding, to ensure they are appropriate for your individual situation.
🔵 Are the products suitable for children and teenagers?
🔵 Are the products suitable for children and teenagers?
Yes. beMe products are designed to be gentle yet effective, making them suitable for teenagers and young people who often struggle with problem skin and acne. Our formulas are free from parabens, sulphates, silicones, and harsh ingredients, and instead rely on innovative technologies and prebiotics that care for the skin without causing damage.
For younger children (under 12 years old), we recommend consulting a dermatologist before use.
🔵 Can I really return the products if I don’t see results?
🔵 Can I really return the products if I don’t see results?
Yes! At beMe, we stand behind the effectiveness of our products, which is why we offer a 30-day money-back guarantee if you don’t notice any results after regular use.
🧴 This happens very rarely — in fact, we already have over 1,000 happy customers who have seen real improvements in their skin. But if the products don’t work for you:
How it works:
- Within 30 days of purchase
- You return the products via a courier of your choice
- We refund the full amount via bank transfer
✔️ No unnecessary questions
✔️ No hidden conditions
💬 Not sure if the products are right for you? Get in touch — we’ll be happy to give you a personalised recommendation tailored to your skin.
🔵 What makes Lactobacillus bulgaricus effective against acne?
🔵 What makes Lactobacillus bulgaricus effective against acne?
Its effectiveness lies in its natural antibacterial properties and its ability to support the skin’s regeneration processes. Lactobacillus bulgaricus helps stimulate collagen synthesis, which is essential for a smoother, more even skin texture.
In addition, it enhances oxygen uptake at a cellular level, accelerating renewal in acne-prone skin. This improved cellular activity helps calm inflammation, supports faster healing, and promotes the skin’s natural recovery cycle.
🔵 Is the SOS Gel suitable for chickenpox scars?
🔵 Is the SOS Gel suitable for chickenpox scars?
The gel is not specifically formulated for chickenpox scars, but it does contain salicylic acid and papain, which help exfoliate, smooth, and support skin renewal. As a result, it may help improve the appearance of newer, superficial scars. 😊
🔵 Is the cream suitable for rosacea?
🔵 Is the cream suitable for rosacea?
The beMe Moisturising Cream may help soothe, hydrate, and support rosacea-prone skin thanks to its carefully selected ingredients, including:
- Postbiotics and prebiotics (Lactobacillus, Inulin)
- Soothing agents (Rosa Damascena, 4-T-Butylcyclohexanol, marine ferment)
- Skin-identical lipids (Phytosphingosine, Lecithin)
➡️ Recommendation: If rosacea is active or severe, we suggest patch-testing the product on a small area first to ensure optimal tolerance.